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Common Questions

See some common questions and answers below, or call us at 714-956-7322.

What are your business hours?

Monday-Friday 10am-6pm
Saturday 10am-2pm

Tax Season
Monday-Friday 9am-7pm
Saturday 9am-6pm
How long does it take to file taxes through the remote filing service?

Once you sign up for our Client Portal, and complete our questionnaire, it usually takes just 24–48 hours to process your filing. You’ll receive updates throughout the entire process to stay informed.
How does the drop-off method work?

You can walk into any of our physical offices to drop off your tax forms. During your visit, you can also schedule an appointment to finalize and sign your tax filing.
How long does it take to get my tax refund?

Refunds typically take about 21 days if you e-file and choose direct deposit.

I want to start my own business. How do I get started?

Choosing the right business entity is a crucial decision, as each type has its own rules and regulations. We recommend setting up a consultation to educate yourself and make an informed choice for your specific needs.
How can I apply for an ITIN?

We specialize in ITIN applications and have a 95%+ approval rate. As CAA agents, we handle your application securely, so you don’t have to worry about your important documents getting lost.
Do I need to report side gig or freelance income?

Yes, all income must be reported, even from gigs or freelance work. We can help you track deductions to minimize your taxable income.
Can you help me if I owe back taxes?

Yes, we specialize in resolving tax issues, including creating payment plans or negotiating with the IRS to reduce penalties.